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Customer Service Assistant

Join the Magic

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.

We are more than 10.000 employees in over 70 countries and a consolidated turnover of 2.2 billion euros (in 2021). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.

To strengthen our team in Puratos Estonia we are looking for:


Customer Service Assistant

Your Mission

You will work across several customer-focused activities of the company and help to grow the business, at the same time aiming to deliver excellent customer experience. You will report to Customer Service Manager.

What you will do

  • Take care about customer orders and manage deliveries
  • Manage invoicing and credit notes
  • Carry out inventory control
  • Handle quality complaints support Sales with customer follow-up and other sales activities as seminars and meetings
  • Manage company web-shop and website (posting, translation…)

What we expect from you

  • Customer focused - a natural in customer service, willing to develop customer relationships and taking initiatives
  • Commercial spirit with a proactive mind-set, flexible across the tasks and eager to learn
  • Excellent communicator with strong verbal and written communication skills in Estonian and English
  • Can work independently
  • Good computer skills (Excel, Word, PPT), SAP knowledge will be considered as an advantage

What you can expect from Puratos

  • Competitive remuneration package
  • Interesting professional career in a strong brand company
  • Working in supportive and professional team
  • International communication and experience
  • Necessary working tools and training
  • Health insurance
  • Working place in Harjumaa, Peetri Alevik, at Sära 7
  • Working hours 9:00-17:30 (Friday 9:00-16:00)

Join our growing business and be part of the delicious success story!

FOR MORE INFORMATION: contact General Manager Lena Korkola +372 53493515 or visit WWW.PURATOS.EE