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Quality Control Supervisor

Do you have the appetite to Grow Your Magic?


Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality.


Founded in Belgium in 1919, Puratos is growing rapidly with over 9000 employees in over 70 countries. Our passion for innovation, pioneering spirit and core values continue to propel our global ambitions. This, coupled with our commitment to our communities, is what makes working at Puratos so magical.



Primary Responsibilities:



  • Overview or Execute Inspections of raw material, semi-finished & finished products


  • Overview or Execute RCA
    • Facilitate investigation on customer complaints
    • Investigate nonconformities for a range of products/ production lines and interface with all parties involved
    • Lead and perform root cause analysis and propose CAPA
    • Ensure appropriate actions are performed and documented to properly close the non-conformity
    • Issue intermediate (if required) and final reports to appropriate salesperson in a timely manner to guarantee a positive customer experience
    • Holds analysis
    • Facilitate the definition of corrective actions and preventive actions


  • Quality Reporting
    • Compile all data for monthly Performance Reporting
    • Report CAPA progress and Key Performance Indicators (KPIs) weekly and raise any red flags that need to be addressed by Quality management or Production management


  • Food Safety
    • Identify food safety issues and take immediate action as defined by Quality procedures, in coordination with the Quality Manager
    • Daily, weekly verifications that the monitoring controls done by operators and production are executed according to SOP
    • Daily, weekly verification of the application and records of the Sanitation SOP’s and SSOP’s
    • Verification of the application and records of the HACCP plan
    • Verification of the application and records for the allergen program


  • Supervisor Responsibilities
    • Lead and develop a team of Quality Technicians dedicated to specific production lines
    • Validate working hours of reporting Quality Technicians
    • Organize the task and priorities of direct reports
    • Collaborate actively with functional partners, and inform, align on actions




  • Bachelor of Science, preferably within Food Science or Food Technology
  • 3+ years of experience in Quality Assurance in manufacturing and within the food industry
  • HACCP Certified
  • PCQI a plus
  • SQF experience a plus
  • Quality Tools like 6 sigma/Fishbone/5S
  • Proficient in Microsoft Office
  • Excellent written & verbal communication skills
  • Pragmatic problem solver. Dynamic and pro-active personality who takes initiative
  • Positive personality and team player
  • Sympathetic to needs of customers motivated by offering a great experience