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Second Line Infrastructure Specialist

The regional SECOND LINE ICT Infrastructure Support specialist is responsible for the general ICT wellbeing and business continuity for all sites in the region ( Belgium + North and Eastern Europe)



Key Accountabilities:


  • Ensure a secured environment is maintained for all sites within the region AS SECOND LINE SPECIALIST
  • Be the first point of contact for the country management teams offering support and training for local and group standard ICT solutions
  • Manage ICT assets in the region, plan and execute migrations for end-of-life systems
  • Monitor wide area network connectivity and performance in the region, coordinate with service providers and HQ and local teams to resolve issues.
  • Oversee daily operations by local ICT staff e.g. backups, monitoring of systems and local network
  • Manage hardware and software upgrade projects
  • Ensure the local network and systems are robust and reliable
  • Define the budgetary requirements for the coming replacement and upgrades of existing and new ICT systems
  • Coordinate and supervise the regional Active Directory and other security systems
  • Work with end users to identify issues and deliver required PC service levels and standards.
  • Provide training and support to end-users and staff on computer operation and other IT-related issues.
  • Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
  • Install or move servers, computers and printers and other IT equipment  
  • Problem and Incident management using a ticketing system


Who are we looking for?

  • You have 3 years OR relevant experience in PC support
  • You are service oriented and determined to give the best solution to our clients
  • You are fluent in Dutch and English
  • You are willing to travel (20% on yearly basis)


Why would you join Puratos?

You will join a stable family business that has become an international market leader. You will be welcomed in a dynamic work environment where passion for innovation, team spirit and continuous improvement are part of our main priorities. You can expect to have a fascinating and varied job in an atmosphere with open communication, where personal development is strongly encouraged through ownership, coaching and training. You can count on a competitive salary package with attractive benefits such as:

  • meal vouchers (8€/day)
  • free group, dental and hospitalization insurance
  • 13th month pay + yearly bonuses
  • company car


Watch our new corporate movie:


Are you looking for the right recipe for your career?

The secrets behind Puratos’ global success and consistent growth are taste and quality. We would like to welcome you within our enthusiastic, committed and passionate team of more than 9000 employees. We are an international player and, what is more, a Belgian family business. Our people make the difference every single day. How? By developing, producing and distributing a unique and high-quality range of ingredients for bakers, pastry-chefs and chocolatiers, since 1919.

A century later, our products and services are available in more than 100 countries around the world. Our passion for innovation, closeness to our customers, and their customers, as well as our core values form the basis of our passion to improve.
This is what makes working at Puratos so magical!

Shall we meet soon?