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Senior Sales Operations Specialist

Do you have the appetite to Grow Your Magic?

 

Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality.

Founded in Belgium in 1919, Puratos is growing rapidly with over 9000 employees in 74 countries, with a consolidated turnover of over €2 billion in 2019. Our passion for innovation, pioneering spirit and core values continue to propel our global ambitions. This, coupled with our commitment to our communities is what makes working at Puratos so magical.

 

Position Overview

In order to further strengthen our Sales team we are currently seeking an:

 

Sales Operations Specialist  

(Budapest, Hungary)

 

Reporting directly to the Sales Manager, the successful candidate for this key function will:

  • help increase the performance of the sales teams through the implementation of sales processes and business intelligence (data collection, analysis, systems and target setting)
  • guide the commercial organisation through the digital transformation

The candidate is also expected to:

  • always have the drive to make a change and know what it takes to get everyone on board
  • never lose the customer journey and experience out of sight
  • apply a good balance between execution and guidance to move along in the digital space.

Organizational relationship:

  • Reporting line to Sales Manager
  • Close working relationship with the HQ teams and the country business development teams (sales, marketing, Technical support, R&D, customer service)
  • Partnership with digital colleagues in other countries on project basis
  • Active participation in Continuous Improvement projects

 

Key Accountabilities

  • Work on Customer mapping:
    • Work on the customer mapping projects
    • Own the customer database and keeps it up to date
    • Gather selling out data and integrate them within our database
    • Initiate and implement quantitative and qualitative customer segmentation
  • Work on sales processes with digitalization (for example CRM):
    • Full understanding of Puratos Sales processes, being able to adapt them to the country reality and implement them in collaboration with Sales management
    • Drive, adapt, implement, test international and country specific initiatives and projects
    • Manage Tool administration
    • Ensure integration of and with tools and systems
    • Training
  • Lead for (Sales) Business Intelligence
    • Be the key user of our BI tools within the sales team
    • Work with KPI’s, dashboards and reports 
    • Supports sales management in monitoring and optimizing the business
  • Digital support from the sales side:
    • Help the organisation to adopt tools in the digital space and be the ambassador for digital adoption
    • Training and change management of digital tools to enable adoption and usage by the business development teams
    • Stay up to date with all (digital) evolutions
  • Facilitate Collaboration:
    • Work with sales and marketing to advise and assist in targeting and campaign execution
    • Collaborate, develop and share best practices with HQ

 

Profile

  • Bachelor’s degree
  • 2  to 4 years of experience in a similar role 
  • Very strong analytical skills and a passion for numbers
  • Passion for digital in a fast-changing world with at least some affinity with the technical aspects
  • Good communication skills
  • Strong drive to make things happen
  • A passion for customers and business in general
  • Fluent in English, other languages are an asset
  • Experience with SAP, sales processes, digital tools and data management is an asset
  • Feels at ease with tools and systems, but also understands the processes behind
  • Is familiar with CRM systems, marketing related tools (e.g. marketing automation)

 

Offer

Puratos provides a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Of course Puratos offers a competitive package (salary, group insurance, healthcare, training…) but additionally, offers you a position that you can further develop and shape.