Position Overview

The Quality Assurance Baker is responsible for evaluating the quality, consistency, functionality, and food safety of raw materials, in-process products, and finished goods through bake testing and quality verification activities. This role supports product quality initiatives by conducting bakery-based testing, documenting results, monitoring compliance with food safety standards, and collaborating with Production, R&D, and Quality teams to ensure products meet Pennant Ingredients and customer specifications. This role includes performing bake tests, sensory evaluations, analytical testing, and maintaining accurate quality records. 

Primary Responsibilities 

• Perform bake tests according to established formulas, recipes, and customer specifications.
• Evaluate finished baked products for appearance, texture, flavor, volume, color, and overall performance.
• Conduct analytical testing including pH, moisture, and other applicable quality measurements.
• Record and maintain accurate test results and quality documentation in required databases and systems.
• Verify compliance with Good Manufacturing Practices (GMPs), Standard Operating Procedures (SOPs), BRC requirements, and food safety programs.
• Conduct product inspections and quality checks throughout the manufacturing process.
• Monitor incoming raw materials, packaging, and labels for compliance with specifications.
• Maintain retain samples and retention logs in accordance with quality procedures.
• Apply hold tags and assist with product hold management activities as required.
• Perform daily calibration and verification of laboratory and testing equipment.
• Maintain cleanliness and organization of the bake lab, quality workstations, and testing equipment.
• Participate in investigations, root cause analysis, corrective actions, and continuous improvement initiatives.
• Communicate quality concerns promptly to QA leadership and production personnel.
• Support internal audits, customer audits, and regulatory inspections.
• Assist with special quality projects, product evaluations, and validation activities as assigned.

Education Requirments

Minimum: High School or GED

Preferred: AAS Degree - Associates or Bachelors in Food Science, Baking Science, Quality Assurance, Microbiology, or related field

Minimum Experience

Minimum: 2 years of bakery, food manufacturing, quality assurance, or related experience

Prior Knowledge /Experience

• Strong understanding of baking principles and ingredient functionality.
• Knowledge of food safety systems including GMP, HACCP, and BRC programs.
• Ability to follow formulas, test procedures, and written instructions accurately.
• Strong attention to detail and documentation skills.
• Ability to analyze quality data and identify trends or deviations.
• Proficient in Microsoft Office applications and data entry systems.
• Strong communication and teamwork skills.
• Ability to work independently while managing multiple priorities.
• Associate's or Bachelor's degree in Food Science, Baking Science, Quality Assurance, Microbiology, or related field.
• Experience performing bakery applications testing or quality laboratory work.
• Knowledge of SAP or similar manufacturing systems.
• Previous experience in an BRC-certified food manufacturing environment. 

Work Environment

• Frequent standing and walking throughout the shift.
• Ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally.
• Ability to bend, reach, push, pull, stoop, kneel, and climb as needed.
• Ability to work around manufacturing equipment, dust, noise, temperature fluctuations, and food allergens including wheat, dairy, egg, and soy.
• Demonstrate Pennant Ingredients' commitment to quality, food safety, and continuous improvement.
• Promote a culture of safety, accountability, and operational excellence.
• Maintain professional conduct and effective working relationships across departments.
• Support Pennant Ingredients' mission of delivering safe, high-quality products that meet or exceed customer expectations.

General Safety Responsibility Statements (Essential)

• Actively participate in all required safety training and adhere to company health and safety policies.
• Maintain a safe work environment by identifying and reporting potential hazards or unsafe conditions immediately to a supervisor.
• Properly use and maintain required Personal Protective Equipment (PPE), tools, and equipment.
• Safety is everyone’s responsibility; all employees are expected to act in a safe manner at all times to prevent incidents.
• Comply with all local, state, and federal regulations, as well as company-specific safety procedures (e.g., JHA, Lockout/Tagout).
• Operate heavy machinery and equipment safely, ensuring all safety guards are in place and functional.
• Maintain a safe, ergonomic workspace, including attending, and participating in safety drills and emergency evacuation training.

QA

• Possesses a thorough knowledge of industry standards and best practices.
• Produces high-quality, accurate work with strong attention to detail.
• Exhibits high levels of integrity, dependability, and trustworthiness.
• Maintains a high degree of confidentiality and professionalism.

Compensation:

• Hourly compensation is based on skills and experience, ranging from $24.00-$30.00