The Quality Supervisor ensures the efficient and timely release of all raw materials and finished products according to defined testing parameters. Works cross-functionally with Production, Customer Service and Quality Team to problem solve and provide support as needed.

Primary Responsibilities

• Overview or Execute Inspections and RCA Quality Reporting of raw material, semi-finished, and finished products.
• Facilitate investigation on customer complaints and nonconformities for a range of products/production lines, interfacing with all parties involved.
• Lead and perform root cause analysis, propose CAPA, and facilitate the definition of corrective and preventive actions.
• Ensure appropriate actions are performed and documented to properly close the non-conformity
• Quality Reporting, including compiling all data for monthly Performance Reporting
•  Issue intermediate (if required) and final reports to appropriate salesperson in a timely manner to guarantee a positive customer experience
• Holds analysis
• Report CAPA progress and Key Performance Indicators (KPIs) weekly and raise any red flags that need to be addressed by Quality management or Production management
• Food Safety
• Identify food safety issues and take immediate action as defined by Quality procedures, in coordination with the Quality Manager
• Daily and weekly verifications that monitoring controls by operators and production are executed according to SOP, including the application and records of the Sanitation SOPs and SSOPs
• Verification of the application and records of the HACCP plan and the allergen program
• Supervise, lead, and develop team of Quality Technicians dedicated to specific production lines
• Validate working hours of reporting Quality Technicians
• Organize task and priorities of direct reports,
• Collaborate actively with functional partners, and inform, align on actions

Prior Knowledge/Experience

• Bachelor's Degree within Food Science or Food Science/Technology, or related field
• 3+ years of experience in Quality Assurance in manufacturing and within the food industry
• HACCP Certified
• PCQI and SQF experience a plus
• Experience with Six Sigma, Fishbone, 5S
• Proficient in Microsoft Office
• Excellent written & verbal communication skills

The following common allergens are processed in our facilities: wheat, eggs, dairy, and soy.

Looking for a Career for Good?

Puratos is a global purpose-driven company focused on bringing people together through food innovation for good. We offer a full range of innovative food ingredients and services for the bakery, patisserie, and chocolate sectors, serving artisans, retailers, industrial and food service companies in over 100 countries around the world. Our passion for innovation, pioneering spirit, and core values continue to propel our global ambitions. This coupled with our commitment to our communities is what makes working at Puratos so magical.

We offer a competitive compensation and benefit package, designed to promote a Happier, Healthier You.  This includes:

• Insurance coverage beginning the first of the month—no extra waiting period to get started
• Immediate 401(k) eligibility including a fully vested matching contribution
• Receive over 5 weeks total of paid time off within your first year of service
• Free life coaches, convenient onsite health exams, 24/7 access to Registered Nurses
• Puratos-paid insurance coverage to protect you and your family including Life and Disability insurance

If you are a solution oriented and analytical thinker with a passion for leading and inspiring people, we invite you to experience the magic of being yourself and join us for “a career for good.”

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