Take on a critical role as E-commerce Platform specialist for our global e-commerce platform, My Puratos, where you will coordinate the development, testing, and global launch of new functionalities and country roll-outs.
Your work will ensure an acceleration of our global presence with the right E-commerce platforms and features for all our customers across our 70 countries.  You will champion platform functionalities, cross-departmental collaboration and drive customer adoption to further accelerate our business impact of My Puratos.

You will be part of the Business Development side of Puratos. Your position lies in the Global e-commerce team that is driving the e-commerce strategy and managing the e-commerce platform across more than 30 countries. The global team focuses on key objectives such as:

• Digitizing sales to help our customers and our sales teams be more successful
• Providing a customer interaction platform for easy access to documents and product information for all types of customers from artisans to industries.
• Attracting new customers through online acquisition and increasing product penetration with a focus on online and offline synergy.

It’s a young and growing team based in Groot-Bijgaarden and is part of the larger Sales and Customer Department.

Key Accountabilities

Global My Puratos & App Roll-out

• Lead the deployment of our My Puratos platform and App across multiple countries, ensuring smooth integration with local customer needs.
• Collaborate with regional and local (e-commerce) colleagues to understand their requirements, setting up a roadmap for training, testing, and the launch of the platform.
• Coordinate improvements and adjustments with the IT development team.
• Oversee quality assurance and testing, ensuring the localized platform works as expected to deliver a great experience for our customers.
• Track adoption rates, collect customer feedback, and analyze key metrics to measure success.
• Report on rollout progress, challenges, and opportunities for improvement to key global stakeholders.
• Willingness to 10% travel around the world

Launch new platform features

• Lead the rollout of new platform features, ensuring global adoption across all type of customers in partnership with local stakeholders.
• Define the scope and timeline based on customer & local-specific needs.
• Coordinate with UX/UI and IT teams to ensure usability improvements are in place to continuously improve the experience of our customers.
• Collect customer feedback post-launch, organizing further improvements as needed.
• Organize training sessions and awareness initiatives to maximize the impact of new features.
• Track key metrics to learn the business and customer’s impact 

Who are we looking for?

Education and Experience:

• You have a master's degree in business administration, International Business, Digital Transformation or a related field.
• 3-5 years of experience in project management and coordination of digital projects, ideally within an international e-commerce context.
• Familiarity with digital and technical concepts, as well as software testing and quality assurance processes.
• Experience with Google Analytics, Qualtrics, Jira, Confluence, PowerBI and agile methodologies is a plus.

Key Skills:

• Strong project management skills with the ability to drive cross-functional collaboration
• Entrepreneurial mindset
• Analytical and customer feedback-driven approach
• Adaptability to change and problem-solving mindset
• Excellent communication skills, both written and verbal with expertise in internal communication and training
• Cultural awareness to collaborate in a global context.

Languages:

• English: Mandatory (written and spoken).
• Spanish: A plus.

Why should you join Puratos?

You will be welcomed in a dynamic work environment where passion for innovation, team spirit and continuous improvement are key. You can count on a competitive salary package with attractive benefits such as:

• Meal vouchers (8€/day)
• Group, dental and hospitalization insurance fully paid by Puratos
• 13th month pay
• Company car
• Minimum 5 training days per year
• Responsibilities and the possibility to take ownership of your work

Watch our corporate movie and feel the Puratos Magic:

https://www.youtube.com/watch?v=XNRsBzuRlNI

Who are we?

Puratos is a growing, international, Belgian family business with a team of more than 10 000 employees worldwide. Since 1919, we have been developing, producing and distributing innovative ingredients for the bakery, patisserie and chocolate sectors and helping our customers to be successful. We are committed to the health and well-being of people and protecting the planet.

Are you looking for the right recipe for your career? Choose Puratos, a Top Employer in Belgium.

We at Puratos cultivate an inclusive global workplace, that fully embraces diversity and equal opportunities for all. We strive to reflect the richness of our customers, communities and society, accelerating our ability to innovate and deliver on our commitments.