Process Technologist

Referred to as Application Specialist internally

Location: Fringford

Shift: Monday to Friday, (core hours are 08:30 – 17:00)

Salary: Competitive range of £45,000 to £55,000 based on experience

Join the Magic

Our Mission

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.

We have more than 10,000 employees in over 70 countries and a consolidated turnover of 3.1 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.

To build our team we are looking for Bakery Process Technologist, which at Puratos we call an Application Specialist.  

Your Mission

The Process Technologist’s mission is to develop business at large industry key accounts, in close collaboration with business development teams, by deploying high end technical expertise.

Together with the key account team, they manage projects by proposing and implementing innovative solutions on their lines and by troubleshooting issues at large account customers.

Together with R&D managers, they contribute to formulation in new product development.

What you will do

Delight customers:

• Partnering with our customers to understand their needs and co-create tailored solutions.
• Evaluate, analyse and interpret our customers’ technical problems, proposing and developing solutions alongside them.

Develop inspirational finished goods and concepts:

• Product development of finished goods and demonstration from lab trials through to scale-up on plant.

Business development activities:

• Identifying and managing new business opportunities and risks to existing portfolios.
• Participate in strategic exercises to develop key account plans, in close collaboration with the key account manager.
• Technical Point of Contact (TPOC) for specified customer accounts.

Build and share knowledge and experience:

• Develop and share expertise in industrial ingredients, manufacturing technologies and equipment.
• Understanding what, why and how to use ingredients to create and ameliorate healthy and delicious products.
• Mastery of process automation from in-store bakery (ISB) to full plant scale.

New product development and innovations:

• Translate guidelines and new developments from head-quarters towards the local market.
• Translation of creative concepts into inspirational finished goods within the framework of an industrial production environment

Support R&D & Innovation centre (IC):

• Explaining complex technical concepts in simple terms to educate and stimulate.
• Organise and/or give training sessions to R&D, Sales & Marketing teams.
• Look for relevant industrial equipment that can be used in the IC.
• Assure high quality work by designing standardised product testing protocols.
• Covering for R&D manager when required.

Network building:

• Frequent large account customer visits to maintain a strong relationship with the technical teams.
• Operate in a cross-functional team with our Marketing, Operations and Sales colleagues.
• Develop and maintain a network of ingredient and equipment experts, industrial machinery manufacturers, professional bakery/patisserie organisations in Puratos and externally.

Who are we looking for?

We're on the hunt for a dynamic opportunity creator! Someone who is persistent, resilient, and has the knack for turning a "no" into a "yes." We need a relationship builder who excels both internally and externally, and truly understands the power of positive customer engagement.

The successful candidate will:

• Have at least 5 years’ experience working in Industrial or In-Store Bakeries

• Proven understanding of the role and relationships of food ingredients
• Be able to travel in the UK and occasionally abroad (40% on average)
• Be open to flexible working hours
• Be computer literate (primary usage: Microsoft Office Suite and SAP tools)
• Hold a Drivers’ license and a Basic Food Hygiene Certificate
• Presentation skills to promote ideas and products
• Good knowledge on process & equipment and finished goods
• Customer oriented, with strong sense for business development
• Willing to share knowledge with colleagues and customers

Why join Puratos?

We are a warm family company with a historical growth track record and a clear long-term vision for the future. We promote a caring, trustful and respectful work environment by putting people first.

You will be welcomed in a dynamic, entrepreneurial work environment where passion for innovation, team spirit and continuous improvement is key. You will have responsibilities and the possibility to take ownership of your work and grow yourself.

In addition, you can count on attractive benefits such as:

• Competitive Salary – a competitive salary of £45,000 to £55,000 based on experience, reviewed annually
• Annual Bonus Scheme – 5% standard, with stretch potential up to 10%.
• Generous Pension Plan – Up to 7.5% employer contributions to support your future.
• Private Medical Insurance – BUPA single cover fully paid, with options to add family members.
• 5 Weeks Annual Leave – Plus the flexibility to buy or sell additional days.
• Enhanced Company Sick Pay – Because your health matters.
• Learning & Development – Structured programs with a target of 5 learning days per year.
• Wellbeing Matters – Access to our ‘Calling for Caring’ wellbeing initiatives.
• Life Assurance – 2x your salary plus a 20% spouse pension.
• Income Protection – Financial support when you need it most.
• Loyal Service Awards – Celebrating your milestones with us.
• Employee Assistance Program – Confidential support for life’s challenges.
• Refer a Friend Scheme – Earn £500 for successful referrals.
• High Street Discounts – Save with Perkbox perks.
• Monthly ‘Magic Star’ Awards – Win £50 in vouchers for going above and beyond.
• Cycle to Work Scheme – Save money and stay healthy

Ready to Make a Difference?

If you’re excited about helping others grow and want to be part of something magical, we’d love to hear from you. Apply now and help us shape the future at Puratos.

Please note that we are unable to provide visa sponsorship for this position.