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Bakery Center Manager

Do you have the appetite to Grow Your Magic?

 

Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality.

Founded in Belgium in 1919, Puratos is growing rapidly with over 9000 employees in 75 countries, with a consolidated turnover of over €2 billion. Our passion for innovation, pioneering spirit and core values continue to propel our global ambitions. This, coupled with our commitment to our communities is what makes working at Puratos so magical.

 

 

Bakery Center Manager (Technical Demonstrator Team)

(Mississauga, ON)

 

Reporting to the Director of Marketing, the Bakery Center/Technical Demonstrator Manager (known internally as the Technical Advisor (TA) Manager) has the objective to develop the Innovation Centre (industrial R&D area and bakery) as a state-of-the-art destination where our customers are inspired by superb finished goods, using our focus product range. Working in partnership, it is the Manager’s mission to develop a team of high level Technical Demonstrators (Bakers and Patissiers) that are known for their technical expertise and creativity in developing inspiring finished goods for our customers, based on latest consumer & market trends and adapted to the different channels reality.

 

Key Accountabilities

  • Lead the team to continuously improve through training in the latest technology of ingredients, equipment, process, recipe knowledge and Puratos products
  • Coordinate team’s planning with Business Development Team to optimize team’s efficiency and responsiveness to urgent and important demands.
  • Use the latest technologies to optimize efficiency of demos without compromise on the quality of the product.
  • Inspire the TA team so they are creatively looking for new finished goods in line with customer needs and consumer/market trends.
  • Ensure finished goods made by technical community are state of the art and in line with Puratos quality standards
  • Maintain existing business and develop new business by identifying opportunities and threats at key customers
  • Conduct demonstrations with Puratos products to create close relationship with the customers; organize and/or give training sessions
  • Participate and/or manage seminars & events in conjunction with Business Development Team
  • Help Technical Advisors influence purchase orders from customers by great product demonstrations and highlighting our high-quality differentiating product range
  • Manage and organize the Innovation Center activities including equipment selection and maintenance, raw material management, finished goods samples, scheduling, cleaning schedule, implementing and managing 5S program, user training and policy creation. Collaborate with other Puratos Innovation Centers in the world to incorporate best practices
  • Keep close collaboration with preferred machinery & equipment manufacturers to have the latest technology in the innovation center and to have the best service and purchase conditions.
  • Actively participate in new product development early in the process and take part in range review & positioning, together with the R&D and the Marketing departments/BU.
  • Assure that the image building process is in line with Puratos product standards (pictures, leaflets, video, virtual IC, Social media…).
  • Train newly hired personnel and colleagues from the Business Development Team
  • Conduct analysis of accounts and control of budget expenses of the local IC & team expenses.
  • Be an ambassador in the sector by networking with professional organizations, trade organizations, and schools.

 

Profile

  • Post-secondary education in bakery/patisserie and/or Bachelor’s in food science
  • Availability to travel (Western Canada, Quebec, Europe, US)
  • 10 years of experience in the bakery/patisserie sector; high level of professional technical skills as well as theoretical and practical knowledge in both traditional methods and current trends needed;
  • People management experience, lead, inspire and manage by empowering the team, enabling great teamwork to produce desired results
  • Production techniques knowledge in Bakery, Patisserie and Chocolate and new developments in market (products and technology)
  • Strong communication skills (be a good communicator and a good speaker, able to give training)
  • Presentation and language skills: mastering of local language, French is a plus
  • Commercial skills and being able to adapt according to the to needs of the customers
  • Capacity to influence others and to negotiate (internal and external)
  • Mastering of meeting techniques and management

Offer

Puratos provides a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Of course, Puratos offers a competitive package (salary, group insurance, training…) but additionally, offers you a position that you can further develop and shape.

Puratos Canada Inc. is committed to treating all people in a way that allows them to maintain their dignity and independence. Accommodations are available on request for applicants with a disability in all aspects of the recruitment and selection process.  Please contact hrcanada@puratos.com or 905-362-3695 if you require accommodation.